Gem's Cats Happy Customers
Choosing someone to care for your cat or pet is a big decision, and it helps to know what other owners have experienced when booking with us. This page shares a selection of real customer stories, showing how we have helped with cat sitting, cat enrichment visits, grooming, pet taxi support, feeding and care visits, emergency help and other services across Lincoln and the surrounding areas.
Every cat and pet is different, which means every booking is different too. Some need regular visits while their owners are away, some need extra patience with grooming, some require medication or specialist care, and others simply need company, reassurance and a familiar routine at home. These stories give you a closer look at how Gem’s Cats adapts each service around the individual pet, their personality and their owner’s needs.
From nervous first-time bookings to long-term regular customers, these happy customer stories show the care, patience and attention that goes into every visit. They also include kind words from owners who have trusted us with their much-loved cats and pets, helping new customers feel more confident about what to expect.
Our Happy Customers
Donna contacted Gem’s Cats because she needed reliable care for her three cats, Reggie, Ralph & Betsie, while she was away on holiday.
Eloise in North Hykeham contacted Gem’s Cats because she needed someone to stay with her cat, Pickle, as much as possible over the weekend.
Max based in the Lincoln City Centre contacted Gem’s Cats because he needed reliable morning visits for his cat, Mellow, while he was away.
Charlie contacted Gem’s Cats because they needed reliable care for their four cats, Rosie, Bruno, Figero & Marshall, while they were away.
Tracey contacted Gem’s Cats because she needed reliable support for her two house cats, Quinny and Asa, while she was away.
Courtney contacted Gem’s Cats looking for a cat groomer who could help with a nail trim for her cat, Amora. Based off Lincoln High Street.
Reviews
Gemma is a real ‘cat lady’ and does a fantastic job of looking after our 5, very individual cats. We have 3 rescued feral kittens, 2 of which are super shy & timid – Ollie & Bob and the darling wee ‘Dot’ from the same farm, who for some reason, isn’t as shy or timid! Plus we’ve the 2 adults, Nellie (Senior House Cat) & Mowgli – ‘The Mighty Hunter’ They all have quite different needs with care and Gemma makes sure each is looked after. Gemma sends us pics as updates and keeps us informed. Reliable, trustworthy and cat knowledgeable too. I know our furry kids are in capable, and more importantly, genuine caring hands with Gemma. I wouldn’t hesitate to recommend her and have already booked Gemma to come stay again with our cats.
Gem is absolutely amazing. She took the stress out of leaving the cats as we knew they would be in good hands. We received so many pictures and updates it was amazing. Our cats have been truly spoilt and we have returned to two very happy kitties. She is just a wonderful lady and I can not recommend her service high enough!
Gem was absolutely amazing! We couldn’t recommend her enough. We wanted to find an alternative to a cattery and Gem’s pet sitting service was perfect. We had lots of communication and updates on Pickle including photos and videos which helped us feel at ease. Pickle instantly took to Gem, and enjoyed a lot of attention and playing time throughout the stay. We are so glad we found Gem and will definitely be using her pet sitting services again in the future!
I can’t even begin to explain how Gemma’s service has transformed our Christmas. Having pets is just like having small furry children isn’t it ? But we can’t take them away to spend time with family for obvious reasons and leaving them seemed selfish and mean at Christmas. But then I discovered Gemma’s cats and she put my mind at rest and she has kept us updated with funny pictures and has spent time with them and they’ve had new treats and toys and cuddles and time spent with them. She is amazing and her business is professional and friendly and her knowledge and skills have totally helped me relax. Thankyou so much xx
If you need a cat-sitter in Lincoln, Gemma is the person to go to! Utilising a perfect balance of professionalism and friendliness, she has made my trip away anxiety free. With photo and video updates of my cat, I haven’t had to worry once and I know she is getting all her needs met. Videos Gemma has sent me prove that she is a natural with animals, to the point that I think my usually reserved cat will be disappointed when I’m back and Gemma is not making her daily visits. A huge bonus that Gemma was available to care for my cat over the Christmas holidays too. I can’t recommend her enough and I will be using her again in the future.
